When did you begin your career in the title or real estate industry and how did you get your start?
Shortly out of high school, I began my career in the banking industry swiftly working up to top management positions. From there I migrated to the mortgage industry for an impressive 8 years before joining the title industry in 2011. I am excited to continue growing and learning and look forward to a long, successful career in title insurance.
What is the most satisfying part of your role in the transaction process and what makes you stand out from others in your industry?
The most satisfying part of my role in the transaction process is seeing the joy that comes over clients when the final papers are signed and they are moving on to a new chapter in their life. To get to sit with clients in the closing room and hear the stories of what brought them to this decision in their lives and then hand them the keys that will unlock this new journey for them is such a pleasure.
I believe I stand out from others in my industry because I love challenging work. Diving in to untraditional roles for title companies or very challenging transactions are very fun aspects of work for me. I get excited about the next level of education and experience I will take away from the completion of that transaction.
What factors from your past experience have contibuted the most to your current unique skill set?
I believe not only my past years in management but also surviving the ups and downs of the mortgage industry have contributed greatly to my current skill set. I have extensive training and experience in not only customer service but also looking at all the details of each transaction. The capability to think like a manager, react like a customer service agent, review documents knowing what underwriters are looking for and make sure all the details are wrapped in to each transaction serves as a great skill set for me to provide a thorough, pleasant process throughout the transaction.
When you're away from the busy Mission Title office, what are some of your favorite activities ?
I have been married to Brian for 11 wonderful years . Together we are raising four precious children ranging in ages from 8 to 18. Brian is a former highly decorated athlete at UT and we enjoy many of the UT sporting events together. We also love our quiet family time and our annual family beach getaways is our favorite past time and family hobby.