In China, where almost all the buyers we work with are based, some believe that chatbots are the new websites and that they will replace 99 percent of other apps in the years to come. The most advanced chatbot designers today are creating lifelike, 3-D rendered characters to interact with customers online. Forget the basic text messaging bot, this will look like you’re having a video call with a real human. It will be some time before this level of technology finds its way into real estate chatbots (although perhaps less time than you think). Unfortunately, the best AI is not yet widely available for chatbots. In the real estate world, most chatbots will be relatively basic for years to come. Even the biggest organizations have struggled to make their bots work effectively. When customers asked CNN’s news bot to unsubscribe them, it wouldn’t do it. It turned out the bot could only understand “unsubscribe” as a one-word command and not when written with any other…
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