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Malicious email campaign uses DocuSign branding and mailing list to lure recipients

05/17/2017

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Did you get a DocuSign agreement sent to you lately that didn’t quite look right — and that had a Word document attached for download? If you downloaded that document, then you could have installed malicious software onto your device. A week ago, the company posted a note in its Trust Center about the campaign. It warned users to be wary of unexpected emails with the subject line “Completed: docusign.com – Wire Transfer Instructions for recipient-name Document Ready for Signature” and including a Word document for download. The invitation to download the document was “designed to trick the recipient into running what’s known as macro-enabled-malware,” said DocuSign in the post. What’s the ‘malicious campaign’? A valid DocuSign email will invite the recipient to view and sign a PDF through the company’s secure platform rather than attach a document download — but this campaign is targeting actual DocuSign customers, and many of them might not hesitate to download a doc…

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