Please wait as we prepare your PDF file ....

Mission Chronicle Blog

Search Blog

our goal is to help you stay informed by providing timely and interesting articles.

How honest communication builds rapport with clients

08/31/2017

Download PDF

Walking into a meeting with a client who has different expectations and conflicting opinions is a nightmare for any real estate agent. How can we identify those situations quickly? What part does empathy play in securing that sale?

Apply business skills personally

Knowing the basics of communication theory is a key skill, not just for real estate, but for any professional or personal aspirations as well.

If you don’t express what you’re thinking correctly, then you risk forming the wrong relationships or being misunderstood. Avoid these situations by building trust and rapport.

By engaging in thoughtful probing and active listening, you engage with the people you are speaking to, and they know they can trust you from that point on.

In this clip, Dr. Debra Dupree explains the benefits of using open-ended questions as part of a probing dialogue to instill confidence and trust.

“In communication, it’s really more about listening than it is about speaking.” – Dr. Debra Dupree

How to communicate

To build good rapport, focus on listening rather than speaking in your communication. Always pay attention to body language as it can sometimes speak louder than words.

Use open-ended questions — that way you can identify what the client’s goals and expectations are and whether they match yours.

For a real estate agent, this is especially important, seeing as we are a part of what can sometimes be a turning point in a person’s life.

Your listening skills will be put to the test with every client you meet — and you need to be ready. Keeping communication open and honest leads to easier deals, and ultimately, to a more pleasant experience for both the client and the agent.

Watch the full episode above to see the insights we shared on:

Applying communication theory to cold calling Breathing techniques for increased rationality The importance of the B.E.A.C.H. acronym Honoring the other rather than demeaning yourself as a winning tactic Overcoming the fear of rejection Silence as a powerful negotiation tool

“The power of connection is so critical and so essential. Who would you rather do business with — somebody you know or somebody who’s just called you?” – Dr. Debra Dupree

Matt Johnson is the founder of Pursuing Results, a podcast production firm. He is also the co-host of Real Estate Uncensored, a real estate training podcast and video series.

Source: click here

Read More

INSPIRED, INTELLIGENT, INSIGHTFULL

STAY INFORMED WITH TIMELY AND INTERESTING ARTICLES FROM OUR BLOG, MISSION CHRONICLE. OUR ASPIRATION IS TO PROVIDE REALTORS AND OTHER REAL ESTATE INDUSTRY PROFESSIONALS WITH EXCEPTIONAL RESOURCES AND SHARE OUR KNOWLEDGE TO PROPEL YOU TO YOUR GOALS.

  • How urban buyers are creating space and redefining how they live

    We’ve all experienced the shift this year: luxury buyers opting for spacious homes in the suburbs ...

  • Realable puts a unique spin on virtual tours

    Have suggestions for products that you’d like to see reviewed by our real estate technology ex...

  • Navigating the long-term decentralizing of work (part 2 of 2)

    As interest in urban condos fluctuates and suburban mansions see multiple offers, the shift to decen...

  • Growth-oriented Keap hits most of the CRM high notes

    Have suggestions for products that you’d like to see reviewed by our real estate technology ex...

  • What the decentralizing of work means for your market (part 1 of 2)

    Successful professionals in business and finance are some of the leading buyers and sellers of luxur...

  • Part Instagram, part Pinterest, property search gets social with Rila

    Have suggestions for products that you’d like to see reviewed by our real estate technology ex...

  • Where do buyers want to retreat to this year?

    For luxury real estate buyers, the search has begun for homes where the nearest neighbors are large ...

  • Manage leads, listings and loans with Townify

    Have suggestions for products that you’d like to see reviewed by our real estate technology ex...

  • 3 trending outdoor amenities buyers are looking for

    Easy access to the conveniences consumers once enjoyed outside their homes — from spas to gyms to ...

  • OpenFrame brings new twists to its virtual home tour app

    Have suggestions for products that you’d like to see reviewed by our real estate technology ex...

October 2020
Mon Tue Wed Thu Fri Sat Sun
 1234
567891011
12131415161718
19202122232425
262728293031  

  • Polls

    What information you are looking for?

    View Results

    Loading ... Loading ...
  • Last month Results

    How Is My Site?

    • Good (100%, 3 Votes)
    • Excellent (0%, 0 Votes)
    • Bad (0%, 0 Votes)
    • Can Be Improved (0%, 0 Votes)
    • No Comments (0%, 0 Votes)

    Total Voters: 3

    Vote

    Loading ... Loading ...